TL;DR
– Availability: Navitabs and Include from GitHub are now available for Atlassian Isolated Cloud, and Viewtracker is in early access, all built on Forge.
– What Isolated Cloud is: Atlassian Isolated Cloud is a single-tenant Atlassian cloud with dedicated storage, compute and networking for organizations with strict security and compliance needs.
– Data control: Data egress in Atlassian Isolated Cloud is blocked by default, so customers decide what leaves their environment.
– Forge only: Isolated Cloud supports Forge apps only, so every app needs a dedicated Forge-based Isolated Cloud version.
– Getting started: Navitabs and Include from GitHub are listed on the Marketplace; Viewtracker is hosted in the customer’s own AWS environment and open for early access via a waiting list.
Three Elevatic apps for Confluence are coming to Atlassian Isolated Cloud: Navitabs and Include from GitHub to Confluence are available now, and Viewtracker – Analytics for Confluence is in early access. Teams running Confluence in Atlassian’s single-tenant cloud can now structure pages, sync documentation from GitHub and, soon, understand how their content is used.
What is Atlassian Isolated Cloud?
Atlassian Isolated Cloud is a cloud deployment option in which Atlassian runs a dedicated, physically separate environment for a single organization. Unlike multi-tenant Atlassian Commercial Cloud, it shares no infrastructure with other customers. Atlassian manages the environment, with some responsibilities shared with your team.
At general availability, Isolated Cloud covers Jira, Confluence, Jira Service Management, Atlassian Guard Standard and platform apps such as Home, Teams, Goals, Projects and Assets. Atlassian has announced that Rovo and further cloud apps will follow.
| Capability | What Isolated Cloud provides |
|---|---|
| Isolation | Dedicated storage, compute and networking for one organization |
| Egress control | Data egress blocked by default |
| Encryption | Customer-managed keys as a paid add-on |
| Security | Atlassian Guard Premium as a paid add-on |
| Operations | Managed by Atlassian, with shared responsibilities |
Why does Atlassian Isolated Cloud matter for Confluence admins and security teams?
Atlassian Isolated Cloud removes the main objection many regulated organizations have against the cloud: shared infrastructure. Teams get managed operations and cloud collaboration, while security teams keep control over where data goes. The catch: apps don’t simply carry over. Each one needs a dedicated version that its vendor builds, tests and maintains for Isolated Cloud.
- .Confluence admins: run Confluence in an Atlassian-managed cloud, while keeping a curated set of approved apps.
- Security teams: assess a dedicated environment with egress blocked by default, instead of shared infrastructure.
- Procurement: evaluate apps through a separate Isolated Cloud listing, pricing and the Privacy & Security tab.
- IT leaders: leave self-managed hosting without lowering the security bar for regulated workloads.
What does Isolated Cloud availability mean for Navitabs, Include from GitHub and Viewtracker?
All three apps are built on Forge, which Atlassian Isolated Cloud requires. For each one, our teams built and tested a dedicated Isolated Cloud version. Each app covers a different part of working with knowledge in Confluence, from page structure to documentation sync to content analytics.
| App | What it does | Why Isolated Cloud availability matters |
|---|---|---|
| Navitabs | Structures long Confluence pages with tabs and navigation | Keeps policies and guidelines readable without spreading them across many pages |
| Include from GitHub to Confluence | Embeds Markdown and AsciiDoc files from GitHub in Confluence pages | Keeps engineering docs in sync with the code they describe |
| Viewtracker – Analytics for Confluence | Shows how Confluence content is read and used | Gives knowledge managers data on whether content reaches its audience |
In practice, a compliance team can use Navitabs to split a long policy page into audience-specific tabs. Engineering teams can embed README files from GitHub, so Confluence always shows the current version. Knowledge managers can use Viewtracker to check whether updated guidelines are actually viewed before the next audit.
How is Isolated Cloud different from Atlassian Commercial Cloud?
Atlassian Isolated Cloud and standard Atlassian Cloud share the same products, but differ in infrastructure, data control and app support. The biggest practical difference for admins is the app landscape, because Connect apps can’t run in Isolated Cloud.
| Atlassian Commercial Cloud | Atlassian Isolated Cloud | |
|---|---|---|
| Infrastructure | Multi-tenant, shared with other customers | Single-tenant, dedicated resources |
| Data egress | Governed by app and admin settings | Blocked by default |
| Marketplace apps | Forge and Connect apps | Forge apps only |
Key takeaway
Atlassian Isolated Cloud gives regulated organizations the cloud without shared infrastructure. With Navitabs and Include from GitHub available and Viewtracker in early access, Confluence teams there can structure, sync and soon measure their knowledge as they do in standard cloud.
Frequently asked questions
Couldn’t find what you need?
Atlassian Isolated Cloud is Atlassian’s single-tenant cloud environment for organizations with strict security and compliance needs. Atlassian runs a dedicated, physically separate environment with its own storage, compute and networking for each customer. Data egress is blocked by default, and Atlassian manages the environment, with some responsibilities shared with the customer.
Three Elevatic apps for Confluence are available for Atlassian Isolated Cloud: Navitabs, Include from GitHub to Confluence and Viewtracker – Analytics for Confluence. Navitabs and Include from GitHub are listed on the Atlassian Marketplace. Viewtracker is hosted in the customer’s AWS environment, and interested teams can join the waiting list.
No. Atlassian Government Cloud is designed for the US public sector and is authorized at FedRAMP Moderate. Atlassian Isolated Cloud is a dedicated, single-tenant environment for organizations in any industry with strict security or compliance needs. Each environment needs its own app version. Navitabs is available for Government Cloud; get in touch if you need more Elevatic apps there.
Viewtracker for Atlassian Isolated Cloud is hosted in your own AWS environment and connects to your Isolated Cloud site. Because that requires setup on your side, Elevatic personally onboards every customer. Book a call with our team.
Viewtracker processes large volumes of analytics data, which needs a dedicated backend beyond what Forge provides. In standard Atlassian Cloud, Elevatic operates this backend for you. In Isolated Cloud, data egress is blocked by default and data shouldn’t leave your environment. So the Viewtracker backend runs in your AWS account, and your analytics data stays inside infrastructure you control.
The Isolated Cloud version of Viewtracker currently requires an AWS account. If you don’t use AWS, contact us, and we’ll walk you through your options. If you’re on Atlassian Commercial Cloud, you don’t need any infrastructure of your own, because Elevatic hosts Viewtracker for you.